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Installation, purchase, registration and related questions

Please select the appropriate category or article from the list below. If you cannot find the information you need, fill the assistance request form.

  • What is DU Meter upgrade policy and how do I upgrade?
  • What are DU Meter system requirements?
  • How to install DU Meter?
  • How to uninstall DU Meter?
  • DU Meter crashes upon first run after an upgrade. How to fix?
  • Cannot install DU Meter: Base Filtering Engine (BFE) is not installed properly

Common issues

  • Upgrade DU Meter to version 8.x
  • Recover misplaced serial number
  • Other technical support issues
  • Request assistance
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